Conversational AI: What Is It? Guide with Examples & Benefits It harmoniously blends innovations in the field of natural language processing, machine learning, and dialogue management to achieve highly intelligent bots for text and voice channels. By doing so, conversational AI enables computers to understand and respond to user inputs in a way that feels like they are in a conversation with another human. Another major differentiator of conversational AI is its ability to understand…

Dialogue between the client and customer service agent Rather, dialog strategies must be adapted to the specific use case to ensure a satisfactory user experience (Kvale et al. 2021). Therefore, our study focuses on devising a design theory that integrates design principles that apply to both strategies and aim for a satisfactory user experience in customer service. We instantiate an SDS with an open and a closed dialog strategy to evaluate the utility and effectiveness…

What Higher Ed Gets Wrong About AI Chatbots From the Student Perspective Georgescu (2018) and other academic articles suggest that chatbots can transform education by supporting content delivery and assessment on various topics, including multimedia content and AI-based speeches. Similarly, Essel et al. (2022) studied the adoption’s impact of a virtual teaching assistant in Ghanaian HEIs, finding students who interacted with the chatbot had higher academic performance than those who interacted with the course instructor….

Generative AI: 7 Steps to Enterprise GenAI Growth in 2023 Explore the concept of NoOps, discover whether it will substitute DevOps, and find out how it is currently shaping the future of software development. Learn how to define, optimize, and analyze sales territories for improved performance and profitability. Unfortunately, despite these and future efforts, fake videos and images seem to be an unavoidable price to pay for the benefits we Yakov Livshits are expected to…